Measuring Australia's digital divide
The Australian Digital Inclusion Index tracks and reports on digital inclusion in Australia.
Digital inclusion: the Australian context in 2021
Welcome to the 2021 Australian Digital Inclusion Index.
Digital inclusion across Australia is continuing to increase for most social groups and regions.
Pleasingly, the number of highly excluded Australians has declined. But this group remains substantial.
And while COVID-19 has made a difference to online use, particularly for families as they negotiate schooling and working from home, the impact of initial COVID-19 restrictions in 2020 seems to have reinforced many of the existing contours of digital inclusion and exclusion.
As services from health to education shift in whole or part to modes of automated, online delivery, the consequences of digital exclusion for these Australians are likely to translate into lost opportunities and restricted options for work, education, citizenship, and social connection.
Addressing affordability barriers, as well as cyber safety concerns, remain central to increasing digital inclusion and closing the digital divide.
Explore digital inclusion in Australia
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We work with companies, institutions, government, and non-government entities across Australia to provide the information and insights needed to make decisions around digital technology, communications infrastructure, and support programs.
If you would like to talk to us about our digital inclusion research program, get access to our data, or conduct research of your own, please get in touch with us any time.