Insights

Access has increased at the national level from an average score of 69.4 in 2020 to 70.0 in 2021.

This improvement is not evenly shared. Mobile only users, older Australians, people who did not complete secondary school, people who rent from a public housing authority, or fall into the lowest income quintile are being left behind.

The number of mobile-only users has slightly declined from 10.2% in 2020 to 9.6% in 2021.

Access snapshot
Access snapshot over time
Access comparison
Access
Subgroup descendingascending Score descendingascending Gap descendingascending Score descendingascending Gap descendingascending
previous
next
Access comparison
Gap
Access over time