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The text and data in this report (except any logos) is licensed under the Creative Commons Attribution – Non Commercial – Share Alike 4.0 International licence as it exists on 18 July 2023. See: https://creativecommons.org/licenses/by-nc-sa/4.0

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Thomas, J., McCosker, A., Parkinson, S., Hegarty, K., Featherstone, D., Kennedy, J., Holcombe-James, I., Ormond-Parker, L., & Ganley, L. (2023). Measuring Australia’s Digital Divide: Australian Digital Inclusion Index: 2023. Melbourne: ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University, Swinburne University of Technology, and Telstra.

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Notes

Individual Index dimensions are equally weighted in the construction of the total Index to derive an overall score from 0-100. When disaggregated, a dimension score can be higher or lower than the total Index score.

Total figures may not add up due to rounding to one decimal place.

National level

National
average

First Nations
(national average)

Above national
average

Below national
average

Insufficient
sample

Insights

Digital inclusion at the national level is 73.2, increasing from 71.1 in 2021.

The divide between capital cities and the rest of Australia remains marked. In 2023, areas outside state and territory capitals recorded a score of 3.4 points less than the national score, and 5.0 points less than capital cities. Digital inclusion decreases with remoteness, particularly in Access and Digital Ability.

In 2023, all states and territories record scores between 69 and 78. The Northern Territory records the lowest score (69) and the Australian Capital Territory continues to record the highest (78).