Insights

Digital Ability has improved slightly since 2020, with the national average increasing 0.8 points to 64.4 in 2021.

Basic Operational Skills have slightly declined, from 73.5 in 2020 to 73.1 in 2021, potentially related to a growth in new internet users in the wake of COVID-19.

Digital Ability scores align closely with age. In 2021, 18–34-year-olds had a Digital Ability score of 81.6. This is 17.2 points higher than the national score for this dimension (64.4), and 54.4 points higher than that registered by Australians over the age of 75 (27.2).

Digital Ability snapshot
Digital Ability snapshot over time
Digital Ability comparison
Digital ability
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Digital Ability comparison
Gap
Digital Ability over time