Case studies

Read our selection of in-depth case studies that examine topical digital inclusion questions.

Case study archive

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Case study: Measuring digital inclusion in North-East Victorian SMEs with Startup Shakeup


This summary findings brief presents the highlights from the North-East Victorian SME (small to medium enterprises) Digital Inclusion Mapping project in which 401 members of the region’s SME workforce completed an adapted Australian Internet Usage Survey.

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Case study: Introducing the revised and updated ADII


This year marks the first release of findings from a revised and updated Australian Digital Inclusion Index. This new version of the Index continues the tradition of the ADII in generating the most nuanced and detailed picture of digital inclusion in Australia.

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Older man using a laptop outside

Case study: Taking a deep dive into Digital Ability


As digital devices and services become more embedded in daily routines, the Digital Ability needed to navigate them is crucial to ensuring fair and equitable access to essential services and online opportunities

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