How Australians are using the Internet

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Thomas, J., Barraket, J., Parkinson, S., Wilson, C., Holcombe-James, I., Brydon, A., Kennedy, J. (2021). Australian Digital Inclusion Index: 2021, Dashboard Dataset Release 1. Melbourne: RMIT and Swinburne University of Technology, and Telstra.

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Individual Index dimensions are equally weighted in the construction of the total Index to derive an overall score from 0-100. When disaggregated, a dimension score can be higher or lower than the total Index score.

Total figures may not add up due to rounding to one decimal place.

Insights

The activities Australians engage with online are strongly influenced by age. In 2021, where 82% of 18–34-year-olds have accessed a health service online, this drops to 52% of those over 75.

Nationally, in 2021, 93% of Australians use the internet to keep in touch with family or friends. This rises to 99% for 18–34-year-olds and falls to 87% at its lowest point for those over 75.

In 2021, 42% of Australians are not at all concerned that internet overuse negatively impacts their wellbeing.

Online activities: economic and administrative

Online activities: social and cultural

Are Australians concerned that internet overuse negatively impacts their wellbeing?

Where Australians connect outside the home

COVID-19 impact