Digital inclusion increases with education, employment, and income. In 2021, Australians with a bachelor’s degree or higher recorded a total Index score of 77.9, 25.2 points higher than those who did not complete secondary school (52.7). Employed Australians register an Index score of 77.5, 15.9 points higher than those outside of the labour force (61.6). And, in 2021, there is a gap of 26.5 points between people in the lowest (55.8) and highest (82.3) income quintiles.

While closely tied to age, there are signs the digital inclusion of mid-life and senior Australians is improving. Between 2020 and 2021, the total Index scores of 45-54-year-olds increased by 5.1 points, 55-64-year-olds increased by 4.9 points, 65-74-year-olds increased by 3.9 points, and 75+ year-olds increased by 6.1 points.

Couples with children are the most digitally included household type in Australia, recording a 2021 Index score of 78, 6.9 points higher than the national score. In contrast, Australians who live alone record a 2021 Index score of 61.5, 16.5 points lower than couples with children.

Help: The ADII measures Affordability as a ratio of the potential cost for a quality Internet Bundle to the distribution of household income. To present a metric that is consistent with Access and Digital Ability, we convert this ratio to a score between 0 and 1 that is multiplied by 100. See the Affordability page for further interpretation of this measure in relation to what is considered affordable and unaffordable.
Total Index snapshot
Total Index snapshot over time
Total Index comparison
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Total Index comparison
Total Index over time